Terms of Service

The services offered by D.D.U (Dental Dreams Unlocked Corp) are governed by these general terms and conditions. D.D.U reserves the right to modify or update these terms at any time without prior notice. Any changes, additions, or deletions will be effective immediately upon their implementation.

Course Fees

• The student must pay the course fee to D.D.U (Dental Dreams Unlocked Corp), the course provider, upon signing up for the course. The course fees are non-refundable and cannot be transferred to another student. The course provider reserves the right to update the course fees as needed.
• By signing up for the course, the student is financially committed to paying the entire course fee, which is non-refundable. If opting for a payment plan, the student must sign an agreement for the prepayment plan when signing up.
• In the event that D.D.U (Dental Dreams Unlocked Corp) cancels the course, the student will be offered a replacement course or a prorated refund.

NDECC Clinical Course

• Students in the NDECC clinical course understand that seats for the exam are limited and cannot be guaranteed throughout the year. It is the student's responsibility to register for the course in a timely manner.
• D.D.U (Dental Dreams Unlocked Corp) is committed to providing full-day access and can conduct demonstrations during working hours based on instructor and technical support availability. D.D.U is not liable for refunding or rescheduling demonstrations after a student's course has ended.
• Once a student registers for the NDECC Clinical course, deposits or fees cannot be refunded for any reason, as the institution reserves the seat specifically for that student. The booked weeks or duration cannot be postponed or cancelled.
• Students who wish to extend their course must register 4-6 weeks before the course end date or express their interest via email. D.D.U (Dental Dreams Unlocked Corp) is not responsible if a seat extension is not available due to limited availability.
• Students acknowledge that the NDECC course cannot be paused or transferred to the next cycle, as each day of the course is considered crucial.
• By registering for NDECC, students agree that individual requests for work checks, demonstrations, access to the lab, learning lab, and mock exam dates may not always be accommodated.
• Missed demonstrations will be rescheduled at a later date, which may fall outside the course timeline for students enrolled in short courses. Students enrolled in 12-week courses will have all demonstrations covered, whether they are live or pre-recorded.
• Seat allocations may change weekly or biweekly based on management's assessment of circumstances.
• Mock exams (included in the course fees or purchased separately) will be offered closer to the exam based on a predetermined schedule. Students not enrolled in the full course at that time will not have access to mock exams unless purchased separately.

Copyrights

• All course materials, whether online or offline, live or pre-recorded, are solely for the personal use of registered students. Transmitting, reproducing, selling, or distributing any course materials in any form or by any means, including screenshots, photocopying, recording, or other electronic or mechanical methods, is strictly prohibited.
• Course content provided during or after the course schedule is for the personal use of registered students, including all materials such as printed booklets, quizzes, tests, mocks, charts, and tables. Students may not use these materials for any other purposes, including resale or reproduction.
• Students may not transfer course materials to any other person without written consent from D.D.U (Dental Dreams Unlocked Corp) management.

Description of Services

• In exchange for paying the Course Fee, the student will be enrolled in the Course and will have access to all sessions offered as outlined in the Course outline.
• The student acknowledges that session timing will be managed by the instructor and allocated to groups or individuals as determined by the instructor.
• The student understands that the Course materials, answers to questions, and presentations provided by instructors are based on the latest textbooks and references. However, it is the student's responsibility to ensure that these materials and answers are current and suitable for their specific needs.
• The student acknowledges that D.D.U (Dental Dreams Unlocked Corp) cannot guarantee exam results.
• Furthermore, the student acknowledges that this program is designed to help improve their knowledge and skills but does not guarantee admission to a dental school.

Communication

All communication regarding the course will be conducted via email, and it is the student's responsibility to regularly check their email, including spam folders. By enrolling in D.D.U (Dental Dreams Unlocked Corp) services, you consent to receive email communication, announcements, and updates related to the course, other relevant courses or services, and exam-related information.

Email communication and updates may be sent before, during, and after the course. If you do not wish to receive emails unrelated to the course, you can inform the office, and they will remove you from the mailing list.

When using the Communication Services, you agree not to:

• Defame, abuse, harass, stalk, threaten, or violate the legal rights (such as rights of privacy and publicity) of others.
• Publish, post, upload, distribute, disseminate, or make available any false, inaccurate, inappropriate, profane, defamatory, libelous, harmful, vulgar, obscene, indecent, abusive, or harassing content on our platform.
• Use the Services in a malicious, misleading, or discriminatory manner.
• Violate any applicable laws, regulations, or third-party rights.

Privacy Notice

D.D.U (Dental Dreams Unlocked Corp) uses your personal information to provide products and services to you and to manage its business operations. As a course registrant, you acknowledge and consent to D.D.U (Dental Dreams Unlocked Corp) occasionally publishing, reproducing, digitizing, displaying, and otherwise using your name, image, likeness, voice, and all photographs, recordings, videotapes, and audiovisual materials of yourself in any manner, form, or format on the Internet for the purpose of advertising or promoting D.D.U (Dental Dreams Unlocked Corp) services without further consent or payment.

Registrants may refuse or withdraw consent to the use and disclosure of their personal information at any time in writing, subject to contractual and other legal obligations. However, doing so may result in the loss of entitlement to benefits, sessions, or services without compensation or reimbursement in any form.

Bodily Injury Release

Students acknowledge that their safety is their responsibility. They agree to ensure they know how to safely use all equipment and to follow rules and practices aimed at minimizing the risk of injury. If they feel unable to safely continue operating the equipment, students agree to stop and seek assistance. If they are unsure how to operate any equipment function, students agree to stop and ask for help. Students also agree to avoid any actions that could endanger themselves or others.

They have received and understand classroom safety instructions for safely using all equipment in the laboratory, classroom, and at home. Students hereby agree to release, waive, and discharge, and covenant not to sue, and agree to hold harmless D.D.U (Dental Dreams Unlocked Corp), its directors, officers, agents, volunteers, employees, and representatives from any and all liabilities, demands, claims, or injuries, including death, that they may sustain during or in conjunction with operating equipment while on the premises of D.D.U (Dental Dreams Unlocked Corp).

Property and Equipment Damage/Malfunction Agreement

By entering into this Agreement, students understand how to properly operate and maintain the equipment they use at home, in the laboratory, and in the classroom, as described in the course manual and instructed by the instructor.

Students acknowledge that equipment downtime for repairs or maintenance may occur during a course, and there will be no makeup time or compensation for missed time. D.D.U (Dental Dreams Unlocked Corp) considers potential downtime when designing courses/services and ensures that all course objectives are met by the course's conclusion.

If lab downtime exceeds expectations, D.D.U (Dental Dreams Unlocked Corp) reserves the right to provide portable equipment or conduct the course in a temporary setup until the main labs reopen, without liability or compensation for the duration of the temporary setup.

Students agree to be responsible for any loss or damage to the equipment, returning it in the same condition as received, except for normal wear and tear. If students are responsible for the loss or damage that affects the use of the equipment, they will be liable for its repair or replacement. Failure to return the equipment in good condition may result in D.D.U (Dental Dreams Unlocked Corp) charging a fee to restore the equipment to its original state.

Conflict of Interest

D.D.U (Dental Dreams Unlocked Corp) upholds stringent standards concerning conflict of interest. The organization reserves the right to decline service based on conflicts of interest, including direct or indirect associations with entities that conflict with D.D.U (Dental Dreams Unlocked Corp)'s goals and objectives.

Upon registration, candidates agree not to be directly or indirectly associated with competing entities, whether for-profit or not-for-profit. This encompasses indirect affiliations such as having a spouse employed by a competing entity. Candidates also commit not to participate directly or indirectly in activities or entities that compete with D.D.U (Dental Dreams Unlocked Corp) for a period of up to two years after the conclusion of services.

Violation of conflict-of-interest and non-competition clauses will result in immediate denial or termination of service without refund.

Standard Withdrawal Policy

1. If a withdrawal is requested 14 days prior to the planned start date at the time of registration, a 30% deduction (or full charge in case of a payment plan) will apply. Refunds mentioned in this point are at the discretion of management and will be considered on a case-by-case basis.
2. There is no refund policy for courses with limited intake, such as the NDECC Clinical Course.
3. No refund will be issued (or 100% will be charged in case of a payment plan) if the withdrawal is made less than 7 days prior to the planned start date.
4. Additional processing, administrative (including books and class handouts), or transaction fees may be deducted from the refund amount as necessary.

By signing this form, students agree that any communication with Client Relations/Higher Management is confidential and should not be shared with other clients or any third party. Students understand that disclosing such information may lead to administrative or legal consequences, including the cancellation of special accommodations or registrations, or dismissal without a refund.

By enrolling in the NDECC training courses, students confirm that they are Canadian dental equivalency candidates registered or registering with the NDEB as equivalency applicants. They are joining these courses exclusively for the purpose of preparing to pass the NDEB equivalency exams.